Shipping & Delivery Policy

Shipping & Delivery Policy
We are committed to ensuring that your shopping experience with us is smooth, transparent, and reliable. Please read the following details carefully to understand how we handle shipping and delivery of your orders.
Order Processing
- Confirmation: Orders are processed only after payment and confirmation are received.
- Dispatch Timeline: We usually dispatch all confirmed orders within 3–7 working days. In rare cases, processing may take longer due to stock availability, high demand, or unforeseen circumstances.
- Working Days: Please note that working days exclude weekends and public holidays.
Delivery Timeline
- Estimated Delivery: Delivery time depends on your location, courier partner, and service availability. Urban areas may receive orders faster, while remote or rural locations may take additional time.
- Delays: External factors such as weather conditions, strikes, or courier partner issues may cause delays beyond our control.
Tracking & Notifications
- Once your order has been shipped, you will receive tracking details via email or WhatsApp.
- You can use this tracking number to monitor the status of your shipment directly on the courier partner’s website or app.
Address & Contact Information
- Please ensure that your shipping address, pin code, and contact details are accurate and complete at the time of placing the order.
- Incorrect or incomplete information may result in delays, failed deliveries, or return of the package.
- We are not responsible for delays or non-delivery caused by incorrect address details provided by the customer.
Responsibility & Liability
- Once the order is handed over to the courier partner, the responsibility for timely delivery lies with them.
- We are not liable for delays caused by courier partners, unforeseen events, or incorrect customer information.
- In case of lost or undelivered packages, we will assist you in coordinating with the courier partner to resolve the issue.
Customer Support
For any queries related to shipping, delivery, or tracking, please contact us at:
Insert Contact Information – ishacollections2026@gmail.com